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Support

NotYet Support

Questions, bug reports, or feature ideas — we're happy to help.

Contact us

Email is the fastest way to reach us. We read every message and usually reply within a couple of days.

azimbekmakhmudov@gmail.com

NotYet Support

Welcome to NotYet Support.

NotYet helps you create a short moment of reflection before accessing distracting apps. If something isn't working as expected, you'll find answers to common questions below.

Getting Started

How do I set up NotYet?

  1. Open NotYet.
  2. Complete the onboarding.
  3. Grant the required Screen Time permission.
  4. Select the apps you want NotYet to manage.
  5. Create a blocking schedule.
  6. Choose your preferred countdown and message style.

Once your schedule becomes active, NotYet will apply the configured protection to your selected apps.

Screen Time Permission

Why does NotYet need Screen Time permission?

NotYet uses Apple's Screen Time technologies to manage the applications you choose to pause.

The permission allows NotYet to use Apple's supported Family Controls, Managed Settings, and Device Activity functionality.

NotYet cannot access the private content inside your selected apps.

I denied Screen Time permission. What should I do?

Open your iPhone's Settings and check the Screen Time and NotYet permissions.

If you continue to experience problems, contact our support team.

App Blocking

Why isn't an app being blocked?

Check the following:

  • Make sure the app is selected in NotYet.
  • Make sure your blocking schedule is currently active.
  • Make sure Screen Time permission is enabled.
  • Confirm that the correct application or category was selected.
  • Make sure you are using a supported version of iOS.

If the problem continues, restart NotYet and check your configuration again.

Can I choose which apps to block?

Yes. NotYet allows you to choose the applications and categories supported by Apple's Screen Time APIs.

Countdown

Why does NotYet make me wait before entering an app?

The countdown is the core idea behind NotYet.

Instead of immediately preventing access, NotYet creates a short moment between the impulse to open an app and the decision to continue.

During the countdown, different messages can appear to help you stop and think.

Can I change the countdown duration?

Depending on your NotYet plan, you can choose from the available countdown durations in Settings.

NotYet Pro provides additional countdown options.

Message Packs

Can I change the messages?

Yes. NotYet includes different message styles.

Available message styles may include:

  • Calm
  • Motivational
  • Funny
  • Direct

NotYet Pro may also include custom warning messages and custom message sequences.

NotYet Pro

What is NotYet Pro?

NotYet Pro unlocks additional features such as:

  • Unlimited blocked apps
  • Multiple schedules
  • Additional countdown durations
  • Additional message packs
  • Custom warning messages
  • Custom message sequences
  • Advanced statistics

The exact features available may change as NotYet develops.

How do I restore my purchase?

Open NotYet → Settings → NotYet Pro → Restore Purchases.

Your purchase is verified through Apple's App Store.

If your purchase does not restore, make sure you are signed in with the Apple account used to make the original purchase.

How do I cancel my subscription?

Subscriptions purchased through the App Store are managed through your Apple account.

Open:

iPhone Settings → Apple Account → Subscriptions

Find NotYet and manage or cancel your subscription there.

Privacy

NotYet is designed with privacy in mind.

Your selected apps, schedules, custom messages, and personal statistics are handled locally where possible.

NotYet does not need access to the private content inside the apps you choose to pause.

For complete information, please read our Privacy Policy.

Privacy Policy: https://www.gimpactapps.com/apps/not-yet/privacy/

Contact Support

Still need help?

We're happy to help.

When contacting support, please include:

  • Your iOS version
  • NotYetapp version
  • A description of the problem
  • Steps that reproduce the problem
  • Screenshots, if helpful

Please do not send passwords, payment card information, or other sensitive personal information.

Support Email: azimbekmakhmudov@gmail.com

We aim to respond to support requests as soon as reasonably possible.


NotYet

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