Do Nothing — Support

Need help? Email [SUPPORT EMAIL]. We usually reply within 2 business days. If you can, include your iPhone model, iOS version and the app version (shown in Settings).

Frequently asked questions

How does a session work? Pick a duration, or choose open-ended, tap Start, and put your phone down. When you come back, you'll see your time, your score and any new records.

What's the difference between Normal Mode and Challenge Mode? In Normal Mode, the timer keeps counting while your phone is locked, and a notification tells you when you reach your goal. In Challenge Mode, you have to stay away until the end. Leaving the app or locking the phone ends the challenge. Your first Challenge is free. After that, Challenge Mode is part of Premium.

I didn't get a notification when my session finished. Check that notifications are allowed in iPhone Settings › Notifications › Do Nothing, and that a Focus mode isn't silencing them.

How do I restore my Premium purchase? Open the app, go to Settings, and tap Restore Purchases. Make sure you're signed in with the Apple Account you used to buy Premium.

How do I cancel my subscription? Open iPhone Settings › [your name] › Subscriptions › Do Nothing, then tap Cancel Subscription. You keep Premium until the end of the period you've paid for. Deleting the app does not cancel a subscription.

Can I get a refund? Apple handles all payments, so refunds are requested from Apple at https://reportaproblem.apple.com.

How do I add the widget? Touch and hold your Home Screen, tap Edit › Add Widget, and search for "Do Nothing". You can start a session from the large widget.

My widget isn't updating. Open the app once. The widget refreshes after each session. If it's still stuck, remove the widget and add it again.

Will my history move to a new iPhone? Your data is stored only on your device. It moves to a new iPhone if you restore from an iCloud or computer backup. A purchase can always be restored with Restore Purchases.

How do I delete my data? Go to Settings › Erase All Data in the app, or delete the app. We don't hold any copy of your data.

Does the app collect my data? No. There's no account, no tracking and no ads.