Support
Human Battery Support
Questions, bug reports, or feature ideas — we're happy to help.
Contact us
Email is the fastest way to reach us. We read every message and usually reply within a couple of days.
Before you get in touch
A quick check that solves most problems:
- Update Human Battery to the latest version from the store you installed it from.
- Restart the app (fully close it and open it again).
- Restart your device if the problem continues.
If none of that helps, send us a message. Including your device model, operating system version, and the Human Battery version — plus what you expected to happen and what actually happened — lets us fix things much faster.
Frequently asked questions
Is my data safe?
Yes. What Human Battery does and doesn't collect is spelled out in its Privacy Policy, linked below.
How do I request a refund?
Purchases and subscriptions are handled by the store you bought from, so refunds go through them too:
- App Store: visit reportaproblem.apple.com and sign in with your Apple ID.
- Google Play: open the Google Play refund page and follow the steps.
How do I cancel a subscription?
Subscriptions are managed in your store account, not inside Human Battery:
- iPhone / iPad: Settings → your name → Subscriptions.
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions.
How do I delete my data?
Uninstalling Human Battery removes any data it stores on your device. If you'd like us to remove anything else, email us and we'll take care of it.
I found a bug or have a feature idea
We'd love to hear it. Use the contact details above — every message is read by the people who build Human Battery at GImpactApps.